Last updated: June 7, 2026 · Effective: June 7, 2026
These Terms of Service (“Terms”) govern your access to and use of the TradeVision platform (“Service”) operated by TradeVision, Inc. (“we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect any unauthorized use.
Each workspace (“Tenant”) is a separate, isolated environment. The user who creates a workspace is designated as the administrator and is responsible for managing team members and their permissions.
The Service is available under a free trial and paid subscription plans. Trial accounts are valid for 14 days and include full access to core features. After the trial period, continued access requires a paid subscription.
Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as expressly stated in these Terms. We reserve the right to change pricing with 30 days’ written notice. Continued use after a price change constitutes acceptance.
If a payment fails, we will notify you and provide a grace period of 7 days. Accounts that remain unpaid after the grace period may be suspended or terminated.
You agree not to:
You retain all ownership rights to the data you submit to the Service (“Customer Data”). You grant us a limited license to store, process, and transmit your Customer Data solely to provide the Service. We do not sell your Customer Data or use it for advertising purposes.
You are responsible for ensuring you have the right to submit all Customer Data, including any third-party data (policyholder information, photos, documents). By submitting data, you represent that you have obtained all necessary consents.
We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, and regular security reviews. However, no system is completely secure. You are encouraged to maintain your own backups of critical data.
We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where reasonably practicable. We are not liable for any loss resulting from service interruptions beyond our reasonable control.
The Service, including its software, designs, algorithms, and documentation, is owned by TradeVision, Inc. and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features.
Each party agrees to keep the other’s non-public information confidential and not to disclose it to third parties without prior written consent, except as required by law or to provide the Service.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
TO THE FULLEST EXTENT PERMITTED BY LAW, TRADEVISION, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless TradeVision, Inc. and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
Either party may terminate these Terms at any time. You may cancel your subscription through your account settings. We may suspend or terminate your account immediately if you violate these Terms, fail to pay amounts due, or if we are required to do so by law.
Upon termination, your access to the Service will cease. We will retain your Customer Data for 30 days post-termination, during which you may request an export. After 30 days, data may be permanently deleted.
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice in the Service at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes your acceptance of the new Terms.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.
For questions about these Terms, contact us at [email protected] or write to: TradeVision, Inc., 1234 Commerce Drive, Suite 100, Wilmington, DE 19801.